TPW is always accepting applications for Customer Service Representatives (CSRs) and Community Service Technicians (CSTs). Any additional openings will be posted as needed.

CSR Duties & Responsibilities

• Represent TPW in all interactions with homeowners, guests, renters, and vendors in a friendly, courteous, and professional manner 
• Assist homeowners, guests and renters with any homeowners issues 
• Dispatch in-house maintenance personnel as well as vendors through the proper use of work orders 
• Keep accurate and updated records which provide the framework for the management of the community

CSR Requirements

• Organizational and record-keeping skills
• Ability to handle multi-tasks accurately
• Possess a courteous and friendly professional manner 
• High School Diploma or G.E.D. 
• Associates Degree or 2 years business experience preferred 
• Computer experience necessary
• General proficiency in Microsoft Word and Excel

CST Duties & Responsibilities

• Provide a knowledgeable assessment of maintenance problems and direct them to the appropriate service provider 
• Conduct security checks in all units on properties 
• Assist with shuttle bus service when applicable 
• Assist with all winter operations, such as snowplowing and sanding, and property landscaping

CST Requirements

• An understanding of general electrical, carpentry and plumbing systems
• Knowledge of swimming pool / hot tub maintenance 
• Ability to coordinate a multitude of maintenance tasks at the same time 
• Possess a courteous and friendly professional manner 
• Must be responsible and punctual 
• CDL with bus endorsement preferred 
• High School Diploma or G.E.D. 
• Computer experience necessary

Community Maintenance Manager

Community Board Liaison

Community Service Technicians

TPW Management is an Equal Opportunity Employer that manages community associations. To request an application or to submit a resume please email .