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Customer Service Management
  • Customer Work Order and Service Request Management
  • Vendor or Customer Service Technician Assignment & Management
  • Customer Project Management: Renovations, Improvements to Units
  • Community Newsletters, E-news distribution, and Community Events Planning

At TPW we consider all unit owners in the community and their community boards to be our customers.   Homeowner inquiries submitted to your Board will be traceable with TPW's Work Order and Service Request System.  Board members have transparency regarding the status of a roof repair, deck replacement or pool servicing. 

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